Service & Repair

Diesel Emission Services


DPF Cleaning & Durathon Service ®

In order to protect your equipment investment and to maintain reliable engine and emission performance, the internal filter substrate of your DPF must be cleaned on a regular basis, but your engine must also be properly inspected and running at peak performance.

What is Durathon Service?
Your DPF filter captures the soot and wear materials coming from the engine, and it can mask engine problems that were previously detectable by observing the black smoke coming out of the tailpipe. For this reason FleetCrew recommends performing a thorough maintenance and inspection process to the DPF and the engine on an annual basis. We call this process Durathon Service®, and it goes above and beyond your typical DPF cleaning, offering extra inspection services and preventative maintenance that helps with early detection of engine malfunction and faults. All inspections and records are sent via FleetCrew iSync™ to your FleetCrew IQ™ fleet-record keeping vault and stored electronically.

The Durathon Service Guarantee
While you may choose from varying levels of service packages, if you sign on with the Durathon Service program, FleetCrew guarantees the following:

  • Your equipment will be in compliance with CARB Regulations
  • Your company will be in compliance with DTSC (Department of Toxic Substance)
  • You will experience the least possible equipment downtime
  • Your manufacturer warranty will remain valid
  • No wasted fuel expenses
  • No engine or emission CHP-related fines

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FleetCrew Service Packages
At FleetCrew we offer various levels of services from basic filter cleaning to the FleetCrew premium Durathon Service. FleetCrew strongly recommends that you sign up for the Durathon Service Program for all your equipment. Through all service packages we offer DPF substrate cleaning for any DPF type, whether retrofit or factory OEM brands. Service is available at your location through our Mobile Service Teams, or at an FleetCrew facility.

Filter cleaning only. DPF removed and installed by client FleetCrew removes and reinstalls filter on or off your truck FleetCrew removes and reinstalls filter on or off the truck
DPF filter is cleaned DPF filter is cleaned DPF filter is cleaned
Gasket replacement Gasket replacement Gasket replacement
Hazardous waste disposal Hazardous waste disposal Hazardous waste disposal
No engine diagnostics No engine diagnostics Engine diagnostics download and analysis of engine active codes
Same day turnaround or delivery within 24 hours Emission system data download Emission system data download
  DPF is inspected and red light is reset Full emission service and engine preinstall compatibility health check
    Opacity testing (pre & post filter)
    Fuel & oil analysis
    DPF filter face photos
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Additional Details
For all three options above, the following items are performed (as required):

  • Mobile pick up & deliver will be billed as an extra line item if not delivered by client based on mileage
  • Level 1, 2 and 3 DPF inspection & clean as determined. Level 2 & 3 are an additional charge
  • OEM Exchange if required at quoted price – Core and Core condition determined by OE.

Hazardous Waste
The diesel soot and ash that is removed during the cleaning process is toxic and is classified as California hazardous material. During the substrate cleaning process, FleetCrew captures the hazardous material, removes it from your site, and later properly disposes of it in accordance with strict CA Department of Toxic Substances Control law and EPA requirements. For all filter-cleaning services, there is an additional Hazardous Material Waste Fee, which is +$9.95 for Level 1 and $14.95 for Level 2. This is an additional fee listed separately on the invoice.

Key Factors for DPF and Engine Reliability

DPF Reliability and Performance is Key to Truck Reliability and Fuel Economy

  • DPF Substrate Cleaning
    Your DPF filter substrate must be professionally cleaned at least annually to remove the ash that builds up over time inside the filter.
  • Opacity Test
    During the DPF service, the engine should be subject to an opacity test before re-installing the clean DPF filter.
  • Engine Maintenance
    An annual engine inspection must be carried out because any engine upset conditions or faults can damage the DPF filter.
  • Annual Emission System Inspection
    DPF systems have various annual inspection and maintenance requirements mandated by the original manufacturer. The process includes inspecting the indicator lights and DPF components, upgrading the diagnostics program if necessary, etc. This inspection must be performed by an authorized DPF dealer such as FleetCrew and is available through our expanded or premium Durathon Service. Failure to submit the DPF through this annual process may be the basis for denying a warranty claim.